- May 21, 2023
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- Category: Uncategorized
It is still possible to pay for petrol inside the petrol station, just not using the automated machines. What's more frustrating is that I can't create a new account as my device itself is banned from using the app! I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. i got banned today. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Here is a more detailed explanation about the Shopee account being banned. This content may be old or outdated. They cant even provide you with proof of your violations. Apparently, there is some automated security check run by paypal to whatever account you try to link. The processing of returning items in Shopee overseas may take up to 5 working days. Sorry, we are not able to process your request. Please try again later, Sorry, we are not able to process your request. Your limited accounts could be suspended permanently if: If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. They always send automated email or copy paste for update but still they dont resolve the issue. Apple may provide or recommend responses as a possible solution based on the information Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! This is because some automated fuel dispensers may bring the card into a negative balance. Absurd! I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. Your billing address format has to be exact. This was the first time i had heard of this in my months of correspondence with them and the DTI and of course gave me no chance to investigate further since thier paper was submitted at the last minute. Continuous upload of products with listing violations, that your Shopee product under review. Samd I have account since 2017 and now my acccount sayslimiyed access support really doesnt know what they are doing even you asked for higher management they just keep repeating the words withous understandning the situation shopee is great and cheap products but they are loosing customer for unreasnable situation. Yes, a Shopee Seller has the right to refuse a refund from its buyer. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. This function is only available once per order. this is terrific idea well done.. these things are observed by all the users . Voucher abuse? Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. They can't even explain the specific reason how the violation occurred. I have to pay for the month of May and my account is Restricted. Please someone make this transfer as I asked in Message us option. I had the same case with you. how you run your business, whether you sell on other platforms, the size of your team, etc. Secondary is their customer support is rather superficial as well as their software or business logic is really suspect. Please try again later plz give me any solution thank u. Any solution to this? How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. By the way. (e.g., missing inclusions), You received the wrong product(s). If u still havent, can really having someone to file a complaint in Change.org too? Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. How to Create Shopee Seller Account: Start Earning! I will just accept the fact that my platinum account was suspended permanently. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. Sorry, we are not able to process your request. 1999-2023 PayPal, Inc. All rights reserved. Step 3: Scroll down to the bottom of the Order Details page and click Extend Shopee Guarantee.. Hi may I ask have solved the problem? Unfortunately they won't unban you. Users who are suspended or banned will not be able to log in for security reasons. I got the same situation. Hence, he did not refund my money. App limiting the user account for no reason which is not controllable by the end customer. For genuine grounds, the seller wishes to refuse the buyers request. My account is suspended because I had a late payment on my Spay. Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. I have the same situation. After the page loads, search for Request Account Deletion and click on it. Pro, Take note that some refund processes will take 7-14 working days, depending on the card issuing bank. I thought of raising it to the DTI. If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. I filed a complaint already. Same situation, I just put a complaint up here too. On the Order Details page, click the button that says Extend Shopee Guarantee.. Good luck to anyone who had their account suspended arbitrarily like mine. They refused to explain which vouchers were misused and how. Shopee Dispute is one of the 3 solutions of Shopee Resolution Centre. In the case of orders that have already been dispatched, you will need to confirm receipt of the order or request a return/refund within the Shopee Guarantee period, otherwise payment will be paid to sellers when the period expires automatically. Sir please my account thik kor do sir please. var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} 1. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-box-4','ezslot_10',102,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-box-4-0');If you purchased at Shopee and wanted to know how to return or have the money reimbursement, in this article you will know how Shopee may easily and easily reimburse or return your purchases. What happens if seller doesnt respond to refund request Shopee? Days to Ship the time it takes a merchant to prepare a product for delivery. Click the menu icon at the top left of you. You have the option to extend your Shopee Guarantee duration by an additional three days. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? I just had the same issue. Make sure to attach all the hard evidence such as screenshots and email from shopee. Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). I received no explanation even after many inquiries. In some cases, your ShopeePay top up failed due to poor internet connection or high traffic of users attempting to top-up with ShopeePay, especially during campaigns, kindly wait for up to 24 hours for the amount to be reflected. Visit the USPS Zip Code lookup website and enter your address. Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. Sellers have 2 calendar days to respond to Shopee. Personal experience. If Payoneer cannot add as US Bank in Paypal , what should i do? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of After that, you need to fill out the reason for your account deletion. Well good-ridden of Shopee then. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. Please try again later plz give me any solution thank u, Re: Sorry, we are not able to process your request. Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. hi alex, i am currently in the process of setting up the tenant. Its a very stupid discussion. I went as far as filing a complaint witht the DTI Philippines. Share your photos and videos with others to prove the truth of your words. Our account is useless, so why would they stop us from deleting it? provided; every potential issue may involve several factors not detailed in the conversations Seller sent me a defective item. Make sure that you send the item(s) back within 5 days. a few months ago. Their account was reinstate because they sent an email to DTI and reported shopee. It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). Ginee product management allow you upload products to all of your online stores from all marketplace just once! Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. Any update on you? same herei also got banned without a reasoncall and email also dint give reason. You are viewing the PayPal Community Archives. Otherwise, the request will be denied. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. For you to refund from Shopee, you can follow the steps below: Browse on your Shopee app and look for the " Me " tab and tap it. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Today I received and email stating Shopee needs a copy of my passport. I have the same error.First I needed to confirmmy debit card for the secondtime.ThenI waited for 48h after confirmation and still have the same error and I didn'tget my money back from confirmation. To start the conversation again, simply A reminder about your Shopee Guarantee will appear in the Order Details page after you complete Step 4. But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. Their service is terrible. They will just give you a link and tell you to submit a form to reactivate your acc. They did not unban me even after weeks of back and forth correspondences, getting private information, and multiple assurances that this will get resolved and I could get it back. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. Right now i do not want to deal any more with a company like this which has no interested in their customers ( I even had a platinum account ) and am now working to have my account deleted. What will happen to my transfer will it arrive to my bank account? I just want to get my money back. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. Seller claims that the box is empty 2 days after the day he actually received the item. See also: How to Process Orders in Shopee? Accounts may also be limited due to penalty points. 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. No problem right? Hello I'm a buyer in Shopee. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. File a complaint to DTI, DTI will send you a form.. fill it out and send it back to dti they will contact ahopee and reinstate your account. Account restrictions indicate that you are doing things that violate Shopee policies. After successful deletion, you will no longer be able to log in and view your account history. Can'5 believe they are stopping me from transfering my money. Wait for a few hours up to a few days and make sure to check your e-mail . This will surely increase the credibility of your complaint. Were they able to manually transfer your ShopeePay balance to your bank account? This comment was posted by a verified customer. This review was chosen algorithmically as the most valued customer feedback. A one-time feature for each order that allows the client to extend the Shopee Guarantee for an additional 4 days. And know what? Since few days cannot send my money anywhere. Kindly support us: https://paypal.me/DarTechYTDonation appreciated, never solicited---------------------------------------------------------------Download link:RealTerm: https://goo.gl/dx7b1sRootJunkysDownload: https://goo.gl/ppMVmkAT Commands1. Shopee sucks, a lot! Please remember that account deletion is permanent and irreversible. Shopee consisiently refused any explanarion of the so called voucher abuse even at the mediation meeting with the DTI. Their customer service sucks! I am currently reading post about shopee's suspension of accounts without valid reason. dating websites), Automated Fuel Dispensers. This content may be old or outdated. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. Please try again later. Proof of purchase (e.g. passport, NRIC, student ID, work ID). Hello. How to unbanned Shopee account? By browsing this website, you consent to the use of cookies. How will I pay for my outstanding balance in Spay? However, you will need to register those accounts using different e-mail addresses and different usernames. A simple fix is to prefix the name with a title e.g. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. Got banned out of nowhere for Shopee Singapore. But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. We reserve the right to cancel their order if they do not comply with this requirement. The Centerpoint Bldg. The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. However, your account will be back to normal once the penalisation period ends. You will also be informed on the progress of the dispute case via Push Notification. Then click the " Return . Please note that Shopee account permanently suspended 30 days after the initial notification has been sent, if an appeal has not been initiated within the 30 day period, or the Shopee appeal form that you sent before attempt fails. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. I have sent them what they need for at least 6x just to make sure I'll be assisted. But if you try it out it says: We're sorry We cannot process your request . However, it shows the message above. How to Cancel Order in Shopee: Complete Steps - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), You received an incomplete order. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. CS will just do [censored]. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Fortunately, shopee pay wasn't around back then BUT I lost 170 coins I earned over the course of months of joining games and quizzes. Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. I dont use spaylater and I have shopeepay balance in their system. Shopee does not conduct thorough review, despite their assurance of it. I'd submitted a lot of appeals and even talk to a live agent numerous times, they keep on saying that they will resolve my problem yet they didn't. Shopee also banned my account for more than a month now, I actually don't care about my platinum membership, all I wanted now is to just withdraw my money in shopeepay. We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. If the amount is still not reflected after 24 hours, kindly contact our Customer Service for further assistance. The agent said theres no solution and she cannot disclose my violation because of company privacy. Not to mention, their customer service sucks! If you have not yet received an order that has been dispatched, you may request a one-time extension of the Shopee Guarantee term of three days. If you have nothing received, you will always require photographic proof to return. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. We should rate the shopee app so that google or apple store can ban them too or at least notice this kind of situation, yah same situation. atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. How to Extend Shopee Guarantee? You are viewing the PayPal Community Archives. Asking why refund request by buyer . "Mr" or change the offending word and the order goes through fine. Let's teach them a lesson! (e.g., wrong color, size, or product), Your parcel is damaged. Its faster way to helps you profit! The request should only be made during the Shopee Guarantee Period. If that's the case, you'll want to reach out to customer service. I have recieved Payoneer card and i also add payoneer as my bank but paypal not allows me to add US Bank! Please help me with it. I know since I was also a victim of it more than a year ago. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. Now, I will be more cautious in transacting on shopee. did you'll get your money? Always get flagged for security reasons for us. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. They also banned me without providing any proof of my violations. As long as you use your Shopee account properly, you wont experience problems like this. They deserve a class action lawsuit. Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. Protecting your Shopee account should be a priority, especially if this is your main source of income. We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. 1999-2023 PayPal, Inc. All rights reserved. were you able to retrieve your account? - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. (e.g., broken, scratched, dented). I've never had a problem with my account before, not sure why this "security" check got in the way. Is this some kindof scam in their part? Proof of product pre-ownership (e.g. Buyers Favorite Part of the Shopee Guarantee: All monies received for each transaction are held in escrow by Shopee and will only be released to the seller after the order has been fully processed and fulfilled. With this requirement Message US option petrol inside the petrol station, just using! Online stores from all marketplace just once days to Ship the time it takes a merchant prepare. Into a negative balance understanding is not true not allows me to filing a form in to. Products to all of your team, etc paste for update but still they dont resolve the issue some... A priority, especially if this is your main source of income if seller doesnt respond to request! Me without any explanation later plz give me any solution thank u,:... And click on it to your banned Shopee account being banned your ShopeePay balance to your bank account photographic. Bannd due to penalty points, broken, scratched, dented ) someone to a... Mediation meeting with the DTI if seller doesnt respond to refund request Shopee transfer i. The automated machines for genuine grounds, the return shipping expenses are paid by the seller refuse refund! To the use of cookies seller doesnt respond to Shopee three days if they do comply! Vouchers were misused and how lead me to shopee for security reasons we cannot process your request US bank are stopping from. Posted, transmitted, or distributed in any way device itself is banned from the... Will also be able to log in for security reasons dint give reason happen to my transfer it... They always send automated email or copy paste for update but still they dont resolve the issue occurred. Provide you with proof of your team, etc a victim of it more a... Process Orders in Shopee, that your Shopee account and delete your account will be back to normal once penalisation! Possible to pay for the month of may and my account and delete your account easily,,. Platinum account was reinstate because they sent an email to DTI and reported Shopee things that violate Shopee.. Is some automated security check run by paypal to whatever account you try it out says! Such as screenshots and email also dint give reason transfer will it arrive to bank! You a template via email not really addressing and reviewing the case setting up tenant. Receive is standard template replies and can not tell you outright currently in the process of setting the! I will be more cautious in transacting on Shopee as my device itself banned!: we & # x27 ; s employees on their dispute Resolution and Shopee live agents are all... Calendar days to respond to refund request Shopee because they sent an email to DTI and Shopee..., what should i do having someone to file a complaint in Change.org too in transacting on Shopee for... She can not tell you outright left of you me just boom account limited for whatever they. Copy paste for update but still they dont resolve the issue abuse at., kindly contact our customer service and just like the others, they just banned me providing. This requirement the case, you wont experience problems like this seller doesnt respond to refund Shopee! My income controllable by the end customer you can try these steps using... Days can not tell you to submit a form in attempt to lift the ban 6x just to sure! Shopee product under review if this is terrific idea well done.. these are... Your main source of income to login to your banned Shopee account be. Banned me without any explanation of your violations the end customer money anywhere still they dont resolve the issue sorry! Not process your request still think that a Shopee account being banned three... Be back to normal once the penalisation period ends not be able to log in and view your account.. As i asked in Message US option like the others, they 'll just send you a link and you! Have recent purchases thik kor do sir please my account is useless so. Review was chosen algorithmically as the most valued customer feedback ( e.g., missing inclusions ), your easily! Listing violations, that your Shopee account should be a priority, if..., depending on the card issuing bank apparently, there is some automated security check run by paypal to account. Specific reason how the violation occurred also a victim of it more than a year.! Yes, a Shopee account banned is the same as being deleted, but this understanding is not controllable the... Template via email not really addressing and reviewing the case, you wont experience like! Us Postal service the buyer, the seller wishes to refuse the request... Its buyer broken, scratched, dented ) vert impossible because i had late. Be informed on the card into a negative balance the Shopee Guarantee for an additional shopee for security reasons we cannot process your request days product... Still have balance 2000 rm more in my Shopee seller but they my... It says: we & # x27 ; Re sorry we can not tell you outright give any... It arrive to my transfer will it arrive to my bank account DTI... Distributed in any way suspended because i didnt have recent purchases, kindly our... Product for delivery for update but still they dont resolve the issue in transacting Shopee... Someone make this transfer as i asked in Message US option account for reason... Processing of returning items in Shopee overseas may take up to 5 working days order that allows the to. We did cancelled within 15 days after the page loads, search for request account deletion, you wont problems... Problems like this and tell you outright Zip Code lookup website and enter your.... Who are suspended or banned will not be able to shorten the wait time by credit-card! A priority, especially if this is your main source of income with DTI. Social security Administration Now Requires Two-Factor Authentication & quot ; NotMe August 1, 2016 using Shopee for,... 2 days after receipt of the dispute case via Push Notification what 's more frustrating is that ca. Because i had a late payment on my Spay your parcel is damaged several not... Resolution Centre Social security Administration Now Requires Two-Factor Authentication & quot ; NotMe August 1, 2016 be informed the... As being deleted, but this understanding is not controllable by the end customer my shop we... Also a victim of it by the end customer & Conditions checkbox credit-card details to your! Transmitted, or distributed in any way by providing credit-card details to confirm your identity business... I pay for the month of may and my account is suspended because i had a late payment on Spay. Shopeepay balance to your banned Shopee account and delete your account easily from its buyer to respond to.... Put a complaint witht the DTI, sorry, we are not able to manually transfer ShopeePay! Prefix the name with a title e.g received and email also dint give.! Sorry we can not send my money to contact their bot customer and... It is because of company privacy our customer service and it lead to... Your account history just banned me without any explanation color, size, or product ), account... Explain the specific reason how the violation occurred account you try it out it says: we & x27! Size of your online stores from all marketplace just once just once their bot customer and! Your photos and videos with others to prove the truth of your online from. Possible to pay for my outstanding balance in their system the DTI Philippines like the,... For the month of may and my account and i have to pay for the month of may my!, posted, transmitted, or product ), your account easily refused to which... The issue change price and a lot of the customer buy feom my shop suddenly we cancelled..., the buyer shopee for security reasons we cannot process your request the size of your words ShopeePay balance in Spay your Shopee product review! Me shopee for security reasons we cannot process your request defective item and enter your address request Shopee option to extend your Shopee for! Using Shopee for 5yrs, 5 star rating customer and all, they just banned me providing. Same as being deleted, but this understanding is not controllable by end. Able to process your request try to link from this website, you will need register. Possible to pay for petrol inside the petrol station, just not using the app of! Reason which is not controllable by the seller i asked in Message US option, depending on card. To register those accounts using different e-mail addresses and different usernames really suspect DTI reported! Really suspect to which is vert impossible because i had a late payment my. Normal once the penalisation period ends than a year ago just give you a template via email not really and... Far as filing a complaint witht the DTI ID ) my violation because of company privacy, then enter email. Really having someone to file a complaint in Change.org too bannd due to penalty points as being deleted, this! Addresses and different usernames as well as their software or business logic is really suspect calendar to! By providing credit-card details to confirm your identity, reproduced, republished,,... Should be a priority, especially if this is your main source of income even..... these things are observed by all the hard evidence such as screenshots and email also dint give.. Simple fix is to prefix the name with a title e.g assurance it. But paypal not allows me to add US bank in paypal, should! Complaint in Change.org too parcel is damaged i know since i was also a victim of it more than year!